Payment Policy

Definitions

The term "seller" refers to the individual or entity who owns the website and receives the order for the purchase.

The term "buyer" refers to the individual or organization that places the order.

The term "goods" or "services" refers to the product(s) for which the buyer has placed an order with the seller.

 

Payment

All payments are due upon completion of order. If a payment is not received or the payment method is declined the order will not be placed for the products and no items will be shipped. The buyer forfeits the ownership of any items due to non-payment.  We accept most major credit cards Visa, Mastercard, American Express, Discover, Diners Club, Shop Pay, Apple Pay, Google Pay, Meta Pay and PayPal.

Shipping Policies

The buyer is responsible for the cost of shipping, as calculated by the seller at the time of purchase. In the event of loss during shipping, the seller will refund the total cost of the item, including the shipping fee. Shipping costs may vary depending on rush orders or international delivery. The seller will take all necessary precautions to safeguard the products or services supplied to the buyer from loss, damage or destruction. 

More detailed information on our shipping policies is available here: Shipping-Policy

 

Refund Policy

Items are entitled to be refunded or retuned if the buyer notifies the seller within 30 days of the date of purchase. The buyer must contact the seller by email at contact@reliefsnests.com. or through the customer account page on the website where a return can be processed. Not all merchandise is returnable. Shipping charges incurred for returned merchandise is the responsibility of the buyer.

Please see our return policy for more detailed information here Refurn Policy.  

 

Cancellation

 An order may be cancelled up until payment has been processed. Once the payment is processed, the buyer is responsible for the payment.

Complaints

Any complaints about items or the seller should be submitted to our support team. Please email at contact@reliefsnests.com. There is no guarantee of a resolution. Each case will be looked at individually and the seller will be in contact.

Legalities

After the buyer has received the goods or services, the seller is not accountable for any health or safety issues that may arise. The seller cannot be held liable if harm results from the purchased items.

Any disagreement arising from the use of the website is governed by the laws of the state in which the website owner resides.

These billing terms and conditions are subject to modification.

Your use of this website and placement of an order indicates you are in agreement with these billing terms and conditions

 

 

Customer Support

Email: contact@reliefsnests.com
Phone: +1858-800-0839
Address: 9984 Scripps Ranch Blvd, San Diego California 92131, United States