Faq's

1.What is the status of my order?

After placing your order, a confirmation email with a unique tracking number will be sent to you, allowing you to monitor the progress of your purchase.

Once your order has been shipped, we will send you an additional email containing the expected delivery date, as well as a unique tracking link (provided the delivery method allows for tracking).

2.What are your business ours?

Monday to Friday
9 am to 5 pm EST

3.How can I contact Toolbox Supply?
Email: contact@reliefsnests.com
Phone: +1858-800-0839

4.What is the mailing address from Toolbox Supply?

+1858-800-0839

5.Do you accept returns from these countries?
Yes, I accept returns

6.How can customers return your products? 

By Mail

7.How many days do customers have to return a product?
We have 30 days return policy.

8.When will I hear back about my email inquiry?

We typically respond to emails within three business days

9.What payment methods do you accept?

You can purchase on our website using a debit or credit card.

We additionnaly offer support Visa, Mastercard, American Express, Discover, Diners Club, Shop Pay, Apple Pay, Google Pay, Meta Pay and PayPal.
You can chose these payment methods at checkout.

10.What if I'm not home?

In the event that you are not available at the delivery location, the delivery partner will either attempt a redelivery on the following day or contact you to arrange an alternative delivery date, based on the country and chosen delivery method.

11.Can I exchange an item?

Exchanges are also accepted and follow the same conditions as returns.

To request an exchange, kindly indicate your desire to exchange the item for another when preparing your return with our support team

 

Customer Support

Email: contact@reliefsnests.com
Phone: +1858-800-0839
Address: 9984 Scripps Ranch Blvd, San Diego California 92131, United States